IT IS OUR MAIN PRIORITY AND ULTIMATE GOAL TO ALWAYS PROVIDE SEAMLESS CUSTOMER SERVICE AND USER EXPERIENCE WHEN IT COMES TO SHOPPING AT SPOTTEDONCELEB. THAT IS WHY WE WILL ALWAYS MAKE THESE GUARANTEES, OR YOUR MONEY BACK:
- 2-3 Day Priority Mail shipping within the UK.
- Price match guarantee. We will match any online competitor's (EU ZONE) non-clearance price within 30 days of your purchase. We will also match most major competitor's coupons at the time of purchase.
- All items guaranteed in stock in sizes shown, or you receive a coupon for 25% off your next purchase.
SPOTTED ON CELEB WILL ALWAYS MATCH AN ONLINE COMPETITOR'S NON-CLEARANCE PRICE WITHIN 30 DAYS OF YOUR PURCHASE, SUBJECT TO THE FOLLOWING RESTRICTIONS:
We will match clearance prices only at the discretion of the Sales Manager.
A clearance price is considered 40% or more off the original price.
Coupons may not be mixed and matched with price matches; i. e. we will only match a coupon and price together if the coupon and price are both offered by the same competitor at the same time. If a coupon and price match applied together take 40% or more off the original price, it is considered a clearance price, and matched at our discretion only. If a coupon alone takes more than 30% off of the price, the coupon is matched at our discretion only.
We will coupon match and/or price match items, colors, and sizes unique to our store or items already on sale at our discretion only.
If an item is not in stock at another store, we generally do not match the price.
There may be exclusions to honoring coupons on new arrivals and bestsellers. Those products will be tagged as such on our site.
If within 30 days a restricted brand or item becomes no longer restricted, we will price match the item, provided the item is in stock in the same size.
We do not match coupons with a restricted number of uses.
We generally do not price match on wholesale quantities, considered to be orders of three or more of the same product.